We have designed TrackMIS to solve the challenges of a growing tracking & IoT integrator. It brings together workflows across various departments of the business, from inventory to finance, billing to operations and beyond.
Business Management Platform for
Tracking & IoT Businesses
TrackMIS is an end to end management platform for tracking and IoT businesses that will improve your efficiency, converge your data, automated your processes and reduce expenses.
CUSTOMER SERVICE
Good customer service is
critical in customer retention.
Maintaining customers is cheaper and more efficient than closing new customers. Likewise losing a customer, is a lot of wasted effort and potential brand erosion. So offering good customer service is critical in customer retention.
TrackMIS offers instrumental tools to manage Customer Service comprising of highly granular and configurable ticketing system. You can create different types of ‘tickets’, track your KPI for handling tickets, hold internal department and individual people accountable against their own KPIs and generally ensure you maintain a high responsive rate and fastest resolution time.
FINANCE
Real-time financial data is
required to make informed decisions.
As a business owner or finance executive, we know that everything revolves around your financials. TrackMIS manages each state of the process and gives you real-time financial data to make informed decisions on the fly.
Whether you need to track accounts receivables, reduce costs of waste, monitor work in progress or get real time inventory value, TrackMIS has a module for you.
INTEGRATIONS
Managing a complex business
needs independent systems that can talk to each other.
Independent systems that either do not talk to each other, or that have clunky and unreliable synch scripts or web-hooks can create for a mess in managing a complex business. What’s more is that cleaning up that mess becomes a bigger task. So it’s always advisable to start clean and remain perfectly aligned.
TrackMIS has integrated with some of the most useful tools so that interaction between the systems are instant and two way. This means that a synch cannot complete without an acknowledgement. This keeps the independent systems perfectly synchronised.
INTELLIGENCE
Knowing the heartbeat of your business can make
your efforts more focused and effective.
What gets measured gets done. Every business has specific aspects that you need to keep your eye on and certain statistics that tell a story and spur timely intervention. Your business is probably the same. As a business owner, manager knowing the heartbeat of your business can make your efforts more focused and effective.
TrackMIS offers an array of relevant dashboards across several departments. But it’s not for senior management only. TrackMIS has dashboards for operational heads as well as for individuals so that it becomes easy to spot areas of improvements and to create a culture of self-management.
These dashboards can be broadcasted on screen mounted in common areas, accessed individually or used during performance reviews. TrackMIS provides for dashboards in several areas; Finances, Revenues, Sales, Customer Support, Operations and many more.
OPERATIONS
Business operations is the glue
that holds everything together without which everything will fall apart.
Operations spans across many aspects of the business and across departments. If managed well, you have a unified and coordinated operations and if not you have ‘silos’ within the organisation, a lot of information gaps and a lot of management overheads.
TrackMIS addresses this by offering everything on one unified platform with data converged from all aspects and connected to each other in a manner that creates intelligence that you can take action against with confidence.
Be it in Order Fulfillment, managing tasks, collaborating on projects or keeping track of minutes of meetings and their associated actions.
REVENUE
A growing subscription business is exclusively reliant
on constantly increasing the subscriptions while minimizing churn.
TrackMIS gives a clear management platform to manage both while giving you real and insightful revenue insights per line of product offerings you have.
As a business owner or finance executive, we know that everything revolves around your financials. TrackMIS manages each state of the process and gives you real-time financial data to make informed decisions on the fly.
Whether you need to track accounts receivables, reduce costs of waste, monitor work in progress or get real time inventory value, TrackMIS has a module for you.
SALES MANAGEMENT
Sales is the engine of growth.
But managing sales, especially of a diverse team, can be an operational challenge.
You may have instances where a lead is not cultivated, if cultivated to become a qualified opportunity it could slip through the cracks and remain in that state for long.
You can even have opportunities that are confirmed, but orders are not fulfilled in a timely manner and you can also have orders that are indeed fulfilled but Invoices are not fired up.
TrackMIS offers a way to manage the sales process from ‘lead’ all the way to ‘Invoiced’, but that’s not all. TrackMIS creates a seamless bridge between your sales function and service delivery function in that sales closed automatically fires up orders that need to be fulfilled.
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Blog & Updates
Keep up with what’s happening with TrackMIS – from industry news, to new features and releases.
Get in touch with us
Please feel free to reach out to us on [email protected] for a free consultation, discuss how TrackMIS can help your business grow; as well as for inquiries, demos, walkthroughs and how to get started with TrackMIS.
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